DOMOTEL KASTRI / ATHENS
Redefining hospitality in the northern suburbs of Athens
Personalized services, pronounced style and attention down to the very last detail. Welcome to Domotel Kastri, the definition of a boutique hotel. The lush, pine-covered estate on which the hotel is situated creates a soothing and welcoming atmosphere, while its imposing architecture attests to its elegant past. Its modern interior design places guests in a contemporary setting, while it’s highly aesthetical cuisine transports visitors with the very best of Greek gastronomy. Caring personnel with friendly smiles welcome guests warmly, providing impeccable service and legendary Greek hospitality. The cozy atmosphere of its guest rooms makes Domotel Kastri a home away from home, while its state-of-the-art Convention Center makes it the ideal place for the bleisure traveler.Every moment at Domotel Kastri is a unique experience inviting you to enjoy it.
In order to keep on providing excellent services, the Hotel has developed an integrated management system concerning customers’ feedback. More specifically, guest can help us improve via:
- Hotel Questionnaire
- Electronic review form
- All forms of printed and electronic mail
- Online evaluation reports (tripadvisor, bookings, etc.)
- Verbal comments
Managing the comments includes their recording and delegating to according departments and managers in order to find the best solution and inform the customer that their remark has been taken under serious and active consideration.